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I would like to take a moment to introduce you to the Community Support Team. We handle all reported issues on the site. If you notice an issue with the site or your account please create a thread in the Forum News, Feedback, Problems & Comments section of the site or send us a PM.
There are 12 members of the Team: Helena, Danniella, Kyle, Glenda, Sheena, Phil, Jeff M, Jeff B, Lee, Kevin, Richard, and Angela.
The Community Support Team